Contact Us - Labor Credit Union

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A representative is available return your call during our normal business hours, Monday-Friday, 8:30am-3:00pm.
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Please do not include member numbers, social security numbers, credit card numbers, personal identification numbers, PINs, passwords, or other confidential information in this message.
Please have your dates of travel, destination(s) and card number available. A DOLFCU representative will be available to assist you during normal business hours, Monday-Friday, 8:30am-3:00pm.

Mailing Address

Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116

Main Branch Location

Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210

Hours: 9:00am-4pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253

BLS Branch Location

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: 9:00am-3pm, Monday, Wednesday, & Friday
Telephone: (202) 789-2901
Text: (202) 789-2901

* Message and data rates may apply.

Extended Call Center Hours

You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:

8:00am-8:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday

Audio Response Telephone Transactions System

Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.

PIN Change / Card Activation

Change Card PIN to your selected PIN from any touch tone phone:
(877) 267-6914

Activate your card using a touch tone phone:
(866) 619-0245

Lost/Stolen Cards

During business hours, report a lost/stolen card:
(202) 789-2901

After-hours & weekends report, a lost/stolen card:
(800) 528-2273

When traveling internationally, report a lost/stolen card:
(812) 647-9794

To report fraud or dispute a transaction:
(800) 808-6402

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