Contact Us

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Mailing Address

Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116

Main Branch Location

Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210

Hours: 9 am- 4 pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253

 

UDC Branch Location (Cashless Branch)

UDC Student Center - Bldg #38 - Frist Floor
4200 Connecticut Avenue, NW
Washington, DC 20008

Hours: Click here

BLS Branch Location

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: Tuesday & Thursday, 9 am -3 pm
Telephone: (202) 789-2901
Text: (202) 789-2901

Labor CU Virtual Branch

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: By Appointment Only

Click here to make an appointment.

Telephone: (202) 789-2901
Text: (202) 789-2901

* Message and data rates may apply.

Extended Call Center Hours

You may call (202) 789-2901 to speak directly with a Financial Wellness Advisor during the following hours:

8:00 am - 7:00 pm EST, Monday-Friday
9:00 am - 12:00 pm EST, Saturday
Closed - Sunday

Audio Response Telephone Transactions System

Dial (844) 874-7981, or (202) 789-2901 option 1, enter your account number and personal identification number (PIN) and follow the menu selection prompts.

PIN Change / Card Activation

Change Card PIN to your selected PIN from any touch tone phone:
(833) 925-2837

Activate your card using a touch tone phone:
(866) 619-0245

Lost/Stolen Cards

During business hours, report a lost/stolen card:
(833) 933-1681

After-hours & weekends report, a lost/stolen card:
(800) 528-2273

When traveling internationally, report a lost/stolen card:
(812) 647-9794

To report fraud or dispute a transaction:
(866) 279-1399

To respond to a fraud notification:
(855) 961-1602