Contact Us - Labor Credit Union

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An advisor is available return your call during our normal business hours, Monday-Friday, 8:30am-3:00pm.
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Please do not include member numbers, social security numbers, credit card numbers, personal identification numbers, PINs, passwords, or other confidential information in this message.
Please have your dates of travel, destination(s) and card number available. A Labor CU Advisor will be available to assist you during normal business hours, Monday-Friday, 8:30am-4:00pm.

Mailing Address

Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116

Main Branch Location

Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210

Hours: 9 am- 4 pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253

UDC Branch Location (Cashless Branch)

UDC Student Center - Bldg #38 - Frist Floor
4200 Connecticut Avenue, NW
Washington, DC 20008

Hours: Click here

BLS Branch Location

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: Tuesday & Thursday, 9 am -3 pm
Telephone: (202) 789-2901
Text: (202) 789-2901

Labor CU Virtual Branch

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: By Appointment Only

Click here to make an appointment.

Telephone: (202) 789-2901
Text: (202) 789-2901

* Message and data rates may apply.

Extended Call Center Hours

You may call (202) 789-2901 to speak directly with a Financial Wellness Advisor during the following hours:

8:00 am - 7:00 pm EST, Monday-Friday
9:00 am - 12:00 pm EST, Saturday
Closed - Sunday

Audio Response Telephone Transactions System

Dial (844) 874-7981, or (202) 789-2901 option 1, enter your account number and personal identification number (PIN) and follow the menu selection prompts.

PIN Change / Card Activation

Change Card PIN to your selected PIN from any touch tone phone:
(833) 925-2837

Activate your card using a touch tone phone:
(866) 619-0245

Lost/Stolen Cards

During business hours, report a lost/stolen card:
(833) 933-1681

After-hours & weekends report, a lost/stolen card:
(800) 528-2273

When traveling internationally, report a lost/stolen card:
(812) 647-9794

To report fraud or dispute a transaction:
(866) 279-1399

To respond to a fraud notification:
(855) 961-1602

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By accessing this link you will be leaving Labor Credit Union's (Labor CU’s) website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Labor CU’s website. We encourage you to read and evaluate the privacy and security policies of the site you are entering which may be different than those of Labor CU. Labor Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working with our partners/third-party providers to increase accessibility and usability of their websites to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this or any linked website, please contact us at 844-436-5328. All products and services available on our website are available at all Labor Credit Union branches.

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