We'd love to hear from you!
Mailing Address
Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116
Main Branch Location
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: 9:00am-3pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
BLS Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212
Reopening Tuesday, March 30, 2021
Hours: Monday-Friday, 9am-3pm
Telephone: (202) 789-2901
Text: (202) 789-2901
* Message and data rates may apply.
Extended Call Center Hours
You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-7:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday
Audio Response Telephone Transactions System
Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.
PIN Change / Card Activation
Change Card PIN to your selected PIN from any touch tone phone:
(877) 267-6914
Activate your card using a touch tone phone:
(866) 619-0245
Lost/Stolen Cards
During business hours, report a lost/stolen card:
(202) 789-2901
After-hours & weekends report, a lost/stolen card:
(800) 528-2273
When traveling internationally, report a lost/stolen card:
(812) 647-9794
To report fraud or dispute a transaction:
(800) 808-6402
DOLFCU has been awarded a 5-Star Rating for financial strength and stability by BauerFinancial, Inc., the Nation’s Premier Credit Union and Bank Rating Firm.
Click here for more information.