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Mailing Address
Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116
Main Branch Location
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: 8:30am-3pm, Monday-Friday
Telephone: (844) 436-5328 or (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
BLS Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212
Hours: 8:30am-3pm, Monday-Friday
Telephone: (844) 436-5328 or (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 691-7985
* Message and data rates may apply.
Extended Call Center Hours
You may call (844) 436-5328 or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-11:00pm EST, Monday-Friday
8:00am-5:00pm EST, Saturday
Audio Response Telephone Transactions System
Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.
PIN Change / Card Activation
Change Card PIN to your selected PIN from any touch tone phone:
(877) 267-6914
Activate your card using a touch tone phone:
(866) 619-0245
Lost/Stolen Cards
During business hours, report a lost/stolen card:
(844) 436-5328 or (202) 789-2901
After-hours & weekends report, a lost/stolen card:
(800) 528-2273
When traveling internationally, report a lost/stolen card:
(812) 647-9794
To report fraud or dispute a transaction:
(800) 808-6402