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Mailing Address

Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116

Main Branch Location

Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210

Hours: 9:00am-4pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253

 

BLS Branch Location

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: 9:00am-3pm, Monday, Wednesday, & Friday
Telephone: (202) 789-2901
Text: (202) 789-2901

* Message and data rates may apply.

Extended Call Center Hours

You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Financial Wellness Advisor during the following hours:

8:00am-8:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday

Audio Response Telephone Transactions System

Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.

PIN Change / Card Activation

Change Card PIN to your selected PIN from any touch tone phone:
(833) 925-2837

Activate your card using a touch tone phone:
(866) 619-0245

Lost/Stolen Cards

During business hours, report a lost/stolen card:
(833) 933-1681

After-hours & weekends report, a lost/stolen card:
(800) 528-2273

When traveling internationally, report a lost/stolen card:
(812) 647-9794

To report fraud or dispute a transaction:
(866) 279-1399

To respond to a fraud notification:
(855) 961-1602