Careers

Your Success is Our Success!

Labor Credit Union offers exciting challenges, competitive pay and great benefits. From developing creative solutions to working with our members, you’ll find success at Labor CU!

**Our high quality, comprehensive compensation package includes:

  • Health Insurance (Medical, Dental, Vision)
  • Life AD&D (Disability Insurance)
  • Commuter Benefits Package
  • 401(k) Match
  • Vacation (Annual) and Sick Leave
  • Health Savings Accounts
  • Credit Union Membership
  • and more...

** Complete information on compensation and benefits package will be shared by HR upon joining the Labor Credit Union.

Open Positions

Financial Wellness Advisor - Branch | BILINGUAL (Spanish & English) | ($250 Signing Bonus)

Financial Wellness Advisor - Branch

Location: Washington, DC

Job Type: Full Time

Position Summary:

The Financial Wellness Advisor position is an essential position within the Labor Credit Union (Labor CU), that enables the credit union to live up to our purpose of being the foundation of financial success for our members by successfully carrying out the duties and responsibilities outlined below. Labor CU aims to be Bold & InnovativeConvenient, and Inclusive, and exhibit a Culture of Leadership, and Financial Stability. This role delivers exceptional financial service by telephone and through electronic (text) or digital channels (emails and chats), while successfully recommending and referring Labor CU products & services to our members. The Financial Wellness Advisor must possess strong financial services and sales skills with a strong emphasis on solving problems with minimal supervision. Must also possess strong verbal and written communication skills and a desire to help others.

Primary Duties & Responsibilities:

  • Demonstrate a high financial literacy acumen and passion for guiding members to improve the member’s financial well-being. Through interactions with members via phone, video, or digital communications, determine member needs and goals, and provide information and options for the member to realize financial stability and wellness.
  • Inform and educate members about credit union products or services that meet the member’s needs, assist the member with expanding the account relationship through the opening or activation of products and services, and cultivate a deeper relationship between the credit union and the members.
  • Adhering to all established service levels for handling member inquiries through phone, video, email, or chat, or other digital communication channels, resolving member inquiries to the member’s full satisfaction of the outcome. Serves as the main point of contact with members through a resolution of issues, regardless of handoff or referrals to additional support departments for completion of requests. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Performs other duties as assigned.

Position Requirements:

  • Must have similar or related experience, particularly regarding customer service, sales, and a desire to help people.
  • Excellent communication combined with customer service skills required.
  • Preferred bilingual in both English and Spanish.
  • Certified Financial Counselor (CCUFC) certification is required within 12 months of being in the role. Certain extensions may be granted depending on the availability of required coursework and testing schedules
  • High school education or GED required; some colleges preferred.
  • Ability to work accurately and quickly across multiple software and hardware platforms while carrying on discussions with members, set priorities, and manage time effectively with minimal supervision.
  • Applicants must have excellent verbal and written communication skills, have the ability to be bonded & insured and be knowledgeable about the services that the Labor CU offers
  • Must have received or be willing to receive the COVID-19 vaccination by the date of hire to be considered for employment. Proof of vaccination is required.

Salary Range:

$16-$19/hourly. Salary Adjustments based on experience and certifications.

Financial Wellness Advisor - Remote | BILINGUAL (Spanish & English)

Location: Washington, DC

Job Type: Full Time

Position Summary:

The Financial Wellness Advisor position is an essential position within the Labor Credit Union (Labor CU), that enables the credit union to live up to our purpose of being the foundation of financial success for our members by successfully carrying out the duties and responsibilities outlined below. Labor CU aims to be Bold & InnovativeConvenient, and Inclusive, and exhibit a Culture of Leadership, and Financial Stability. This role delivers exceptional financial service by telephone and through electronic (text) or digital channels (emails and chats), while successfully recommending and referring Labor CU products & services to our members. The Financial Wellness Advisor must possess strong financial services and sales skills with a strong emphasis on solving problems with minimal supervision. Must also possess strong verbal and written communication skills and a desire to help others.

Primary Duties & Responsibilities:

  • Demonstrate a high financial literacy acumen and passion for guiding members to improve the member’s financial well-being. Through interactions with members via phone, video, or digital communications, determine member needs and goals, and provide information and options for the member to realize financial stability and wellness.
  • Inform and educate members about credit union products or services that meet the member’s needs, assist the member with expanding the account relationship through the opening or activation of products and services, and cultivate a deeper relationship between the credit union and the members.
  • Adhering to all established service levels for handling member inquiries through phone, video, email, or chat, or other digital communication channels, resolving member inquiries to the member’s full satisfaction of the outcome. Serves as the main point of contact with members through a resolution of issues, regardless of handoff or referrals to additional support departments for completion of requests. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Performs other duties as assigned.

Position Requirements:

  • Must have similar or related experience, particularly regarding customer service, sales, and a desire to help people.
  • Excellent communication combined with customer service skills required.
  • Preferred bilingual in both English and Spanish.
  • Certified Financial Counselor (CCUFC) certification is required within 12 months of being in the role. Certain extensions may be granted depending on the availability of required coursework and testing schedules
  • High school education or GED required; some colleges preferred.
  • Ability to work accurately and quickly across multiple software and hardware platforms while carrying on discussions with members, set priorities, and manage time effectively with minimal supervision.
  • Applicants must have excellent verbal and written communication skills, have the ability to be bonded & insured and be knowledgeable about the services that the Labor CU offers
  • Must have received or be willing to receive the COVID-19 vaccination by the date of hire to be considered for employment. Proof of vaccination is required.

Salary Range:

$16-$19/hourly. Salary Adjustments based on experience and certifications

Financial Wellness Advisor - Branch | Urgent Hiring ($250 Signing Bonus)

Location: Washington, DC

Job Type: Full Time

Position Summary:

The Financial Wellness Advisor position is an essential position within the Labor Credit Union (Labor CU), that enables the credit union to live up to our purpose of being the foundation of financial success for our members by successfully carrying out the duties and responsibilities outlined below. (Labor CU) aims to be Bold & InnovativeConvenient, and Inclusive, and exhibit a Culture of Leadership, and Financial Stability. This role delivers exceptional financial service by telephone and through electronic (text) or digital channels (emails and chats), while successfully recommending and referring (Labor CU) products & services to our members. The Financial Wellness Advisor must possess strong financial services and sales skills with a strong emphasis on solving problems with minimal supervision. Must also possess strong verbal and written communication skills and a desire to help others.

Primary Duties & Responsibilities:

  • Demonstrate a high financial literacy acumen and passion for guiding members to improve the member’s financial well-being. Through interactions with members via phone, video, or digital communications, determine member needs and goals, and provide information and options for the member to realize financial stability and wellness.
  • Inform and educate members about credit union products or services that meet the member’s needs, assist the member with expanding the account relationship through the opening or activation of products and services, and cultivate a deeper relationship between the credit union and the members.
  • Adhering to all established service levels for handling member inquiries through phone, video, email, or chat, or other digital communication channels, resolving member inquiries to the member’s full satisfaction of the outcome. Serves as the main point of contact with members through a resolution of issues, regardless of handoff or referrals to additional support departments for completion of requests. Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Performs other duties as assigned.

 

Position Requirements:

  • Must have similar or related experience, particularly regarding customer service, sales, and a desire to help people.
  • Excellent communication combined with customer service skills required.
  • Certified Financial Counselor (CCUFC) certification is required within 12 months of being in the role. Certain extensions may be granted depending on the availability of required coursework and testing schedules
  • High school education or GED required; some colleges preferred.
  • Ability to work accurately and quickly across multiple software and hardware platforms while carrying on discussions with members, set priorities, and manage time effectively with minimal supervision.
  • Applicants must have excellent verbal and written communication skills, have the ability to be bonded & insured and be knowledgeable about the services that the LCU offers
  • Must have received or be willing to receive the COVID-19 vaccination by the date of hire to be considered for employment. Proof of vaccination is required.

Salary Range:

$16-$19/hourly. Salary Adjustments based on experience and certifications.

Internal Auditor

Job type: Part-Time (20-25 hours per week)

Location: Washington, DC / Hybrid

Position Summary:

The Internal Auditor will perform audits of the organization’s financial and information systems, assessing compliance with applicable standards, guidelines, and sufficiency of internal controls throughout the operation. The Internal Auditor will report to the Chair of the Supervisory Committee for assignments and reporting and will coordinate with the President/CEO for employee needs, resources, and/or as is needed to complete assigned duties.

Primary Duties & Responsibilities:

  • Reviews internal controls, policies, and procedures for effectiveness
  • Drafts and presents reports of findings and analysis; identifies and recommends revisions and improvements to accounting or operational practices and procedures
  • Audits the Labor Credit Union financial records, statements, and reports, verifying accuracy and consistency. Conducts periodic audits of each functional (Accounting, Branch/Operations, Lending, Human Resources) department’s operations based on a risk approach
  • Assist in preparatory work for External Financial Audits and NCUA Regulatory Exams
  • Maintain open communication with the direct manager and Supervisory Committee
  • Ensure complete, accurate, and timely audit information is reported to Management and/or Supervisory Committee.
  • Remains cognizant of and adheres to credit union policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Performs other related duties as assigned.

Position Requirements:

  • Master of Finance/Accounting degree preferred.
  • Certified Public Accounting (CPA), Certified Internal Auditor (CIA) designation, and/or experience working for an audit firm preferred.
  • Working knowledge of Generally Accepted Accounting Principles
  • Extensive knowledge of information systems security, fraud investigation, fraud mitigation, and risk assessments required.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.

Other:

  • Must pass credit and background check
  • Must have received or be willing to receive the COVID-19 vaccination by the date of hire to be considered for employment. Proof of vaccination is required.

Salary Range:

$30-$35/hourly

Join the Labor Credit Union Team today!

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