Your Financial Cooperative
Welcome to Department of Labor Federal Credit Union (DOLFCU), Your Financial Cooperative, chartered in 1935 to provide a full range of financial services to its members. We're a member-owned financial institution, serving employees and retirees of the U.S. Department of Labor and their families and many other eligible organizations.
Our Difference
Our Mission
Your success is our success.
The Credit Union Difference
Unlike other financial institutions, credit unions are owned by the people who do business with them. The Board of Directors is democratically elected from among the members, and each member is entitled to one vote--regardless of the amount on deposit with the Credit Union.
Credit unions are not-for-profit and there are no outside stockholders. That means all excess profits are returned to the members in the form of:
- Higher Savings Rates
- Lower Loan Rates
- Lower or NO Fee Services.
Credit unions are well noted for the high level of service provided to their members - and DOLFCU is no exception! DOLFCU offers a wide variety of services, designed with you in mind. From savings and investments, to virtually every type of loan. You'll find this Credit Union a great place to take care of your financial needs. And, access to your accounts is a snap! Internet HOME Banking, ATMs, direct deposit, audio response, and more, provide the convenience you need for your busy lifestyle. Join DOLFCU today!
DOLFCU Annual Report
The DOLFCU Annual Report is available here. To request a paper copy, contact a Member Services Representative.
Pricilla J
My experience with the Tellers and Loan Officer Lynn Talon has been outstanding. On the majority of occasions, they have worked to accommodate my needs; however, if they determine they are unable to do so, they explain the reason why with clarity and professionalism.
Member since 1991
Angela B
I want to thank you very much. I don't think you understand how much you have helped me get my life back in order. You have truly given me a new and great impression of the credit union.
Member since 2011
Board of Directors & Staff
Board of Directors
The Board of Directors is democratically elected by our members. Each DOLFCU member is entitled to one vote, regardless of the amount on deposit with us. The Board of Directors is not financially compensated for their service. They spend hours volunteering their time to ensure that DOLFCU provides the highest level of service.
Dr. Kevin Jackson, Chairman
Briana Fields Dolejsi, Vice-Chairwoman
Jada McCray, Treasurer
Gordon Boyce, Secretary
Alberta Baker, Director
Conchita McDowell Bonner, Director
Webster Coleman, Director
Sandra Falzone, Director
Domonick Miller, Director
Supervisory Committee
The Supervisory Committee is DOLFCU's independent oversight board. Your Supervisory Committee is composed of volunteers who are members of DOLFCU. Supervisory Committee members are appointed by the Board of Directors and serve a two year term. The current Supervisory Committee members are:
Crystal Jordan, Chairwoman
Ann Marie Fitch
Sandra Swinson
Veronica Trevino
If you have concerns of a fiduciary nature, wish to report internal fraud, or have a serious privacy or security concern to which management has failed to respond, you can reach out to the Supervisory Committee. The Committee will respond to you in writing.
You may contact the Supervisory Committee by e-mail, SupervisoryCommittee@DOLFCU.org (select "Supervisory Committee" from the drop down), or you may send your concern to:
Department of Labor Federal Credit Union (DOLFCU)
Supervisory Committee
PO Box 51, Merrifield, VA 22116
Staff
Thomas Domingue, Chief Executive Officer
Hina Khalid, Chief Financial Officer
Timothy Hickey, Vice President of Operations
Ruth Mauhay, Head of Human Resources
Claudia Moreno, Director of IT and Facilities
Em'mia Hughes, Marketing Trailblazer
Katherine Waltz, Training Coordinator
Accounting
Arlene Byrd, Accounting Specialist II
Kaseimah Foreman, Accounting Specialist II
Member Services
Bryan McDonald, Branch Manager
DaShawn Coleman, Assistant Branch Manager
Dawne' Benton, Member Services Representative
Alicia Day, Member Services Representative
Matice Freeman, Member Services Representative
Michel Pritchett, Member Services Representative
Eda Umana, Member Services Representative
Mechen Kennedy, Assistant Call Center Manager
Navon Burriss, Call Center Representative
Tiana Darden, Call Center Representative
Sandra Welsh, Call CenterRepresentative
Lending Services
Terri Harvey, Lending Manager
Lynne Talon, Loan Underwriter
Caseeda Collins, Loan Advisor
Napoleon Hernandez Rubio, Loan Advisor
Darlicia Easton, Loan Servicing/QC Specialist
Locations & ATMs
Branch Locations & Hours
Main Branch & ATMs
Branch Location:
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: Monday-Friday, 9am-3pm.
ATMs: Outside Entrance (3rd Street), 3rd Floor, 6th Floor
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
* Message and data rates may apply.
Bureau of Labor Statistics (BLS) Branch & ATM
Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington, DC 20212
Hours: Monday-Friday, 9am-3pm.
ATM: Building Lobby
Telephone: (202) 789-2901
Text: (202) 789-2901*
* Message and data rates may apply.
Personal Internet Branch
DOLFCU makes it easy to control exactly how you want It’s Me 247 home banking to work for you…by setting up your own online credit union branch! You call the shots on how–and when–you want to access your branch, 24/7!
New Online Banking User? Enroll today!
You may also download the FREE* DOLFCU Mobile Banking App!
New Mobile Banking User? Search "DOLFCU" in your Apple or Android app store. Once you’ve downloaded the app, login using your existing It's Me 27 Online Banking credentials to get started!
Extended Call Center Hours
You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-7:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday
CO-OP ATMs and Shared Branches
Even if you’re nowhere near a DOLFCU ATM or branch, access to compatible banking is always nearby. DOLFCU is a proud member of CO-OP’s nearly 30,000 ATMs and 5,000+ Shared Branches nationwide. This means you have more direct, surcharge-free* access to your money than most traditional bank customers do.
ATM terminals within the network can be found at many credit unions and select retail locations including 7-Eleven®, Walgreens, and Costco®. To find a ATM near you, visit http://www.co-opatm.org or call (888) 748-3266.
Many shared branches offer transfers, statement histories, money orders, traveler’s checks, notary services and more. Services vary from one location to another. Check with individual branches before your visit for a complete menu of available services and to ensure that the lobby is open. To find a Shared or Outlet Branch near you and nationwide, visit http://www.co-opsharedbranch.org or call (888) 748-3266.
* Surcharge-free transactions are available for debit and ATM card holders of participating credit unions.
CUHere or MoneyPass Locator
DOLFCU is a proud member of CULIANCE. This membership provides you with convenient access to surcharge-free ATM locations, nationwide. Use the ATM Locator to find a surcharge-free CUHere or MoneyPass ATM near you.
Experience the Power of Alliance One
Alliance One, a nationwide group of select-surcharge ATMs, gives you the power to access your money on your own terms.
Using any one of the convenient ATMs across the U.S., including the District of Columbia and Puerto Rico, you can access your accounts without being charged a foreign ATM surcharge.
After all, shouldn’t that money be yours to keep? Use the ATM Locator to find an Alliance One ATM near you or view the nationwide coverage map.
Holidays & Closures
2021 Holidays Closings
| Holiday | Day | Date | DOLFCU |
|---|---|---|---|
| New Year's Day | Friday | January 1 | Closed |
| Birthday of MLK Jr | Monday | January 18 | Closed |
| Inauguration Day | Wednesday | January 20 | Closed |
| Washington's Birthday | Monday | February 15 | Closed |
| Memorial Day | Monday | May 31 | Closed |
| Independence Day | Monday | July 5 | Closed |
| Labor Day | Monday | September 6 | Closed |
| Columbus Day | Monday | October 11 | Closed |
| Veterans Day | Wednesday | November 11 | Closed |
| Thanksgiving Eve | Wednesday | November 24 | Early Close at 1PM |
| Thanksgiving Day | Thursday | November 25 | Closed |
| Christmas Eve | Friday | December 24 | Closed |
| New Year's Eve | Friday | December 31 | Closed |
Contact
We'd love to hear from you!
Mailing Address
Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116
Main Branch Location
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: 9:00am-3pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
BLS Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212
Reopening Tuesday, March 30, 2021
Hours: Monday-Friday, 9am-3pm
Telephone: (202) 789-2901
Text: (202) 789-2901
* Message and data rates may apply.
Extended Call Center Hours
You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-7:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday
Audio Response Telephone Transactions System
Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.
PIN Change / Card Activation
Change Card PIN to your selected PIN from any touch tone phone:
(877) 267-6914
Activate your card using a touch tone phone:
(866) 619-0245
Lost/Stolen Cards
During business hours, report a lost/stolen card:
(202) 789-2901
After-hours & weekends report, a lost/stolen card:
(800) 528-2273
When traveling internationally, report a lost/stolen card:
(812) 647-9794
To report fraud or dispute a transaction:
(800) 808-6402
DOLFCU has been awarded a 5-Star Rating for financial strength and stability by BauerFinancial, Inc., the Nation’s Premier Credit Union and Bank Rating Firm.
Click here for more information.