Your Financial Cooperative
Welcome to Department of Labor Federal Credit Union (DOLFCU), Your Financial Cooperative, chartered in 1935 to provide a full range of financial services to its members. We're a member-owned financial institution, serving employees and retirees of the U.S. Department of Labor and their families and many other eligible organizations.
Our Difference
Our Mission
Your success is our success.
The Credit Union Difference
Unlike other financial institutions, credit unions are owned by the people who do business with them. The Board of Directors is democratically elected from among the members, and each member is entitled to one vote--regardless of the amount on deposit with the Credit Union.
Credit unions are not-for-profit and there are no outside stockholders. That means all excess profits are returned to the members in the form of:
- Higher Savings Rates
- Lower Loan Rates
- Lower or NO Fee Services.
Credit unions are well noted for the high level of service provided to their members - and DOLFCU is no exception! DOLFCU offers a wide variety of services, designed with you in mind. From savings and investments, to virtually every type of loan. You'll find this Credit Union a great place to take care of your financial needs. And, access to your accounts is a snap! Internet HOME Banking, ATMs, direct deposit, audio response, and more, provide the convenience you need for your busy lifestyle. Join DOLFCU today!
DOLFCU Annual Report
The DOLFCU Annual Report is available. To request a copy, contact a Member Services Representative.
Pricilla J
My experience with the Tellers and Loan Officer Lynn Talon has been outstanding. On the majority of occasions, they have worked to accommodate my needs; however, if they determine they are unable to do so, they explain the reason why with clarity and professionalism.
Member since 1991
Angela B
I want to thank you very much. I don't think you understand how much you have helped me get my life back in order. You have truly given me a new and great impression of the credit union.
Member since 2011
Board of Directors & Staff
Board of Directors
The Board of Directors is democratically elected by our members. Each DOLFCU member is entitled to one vote, regardless of the amount on deposit with us. The Board of Directors is not financially compensated for their service. They spend hours volunteering their time to ensure that DOLFCU provides the highest level of service.
Alberta Baker, Chairman
Briana Fields Dolejsi, Vice-Chairman
June Carter, Secretary
Webster Coleman, Treasurer
Conchita McDowell Bonner, Director
Sandra Falzone, Director
Kevin Jackson, Director
Domonick Miller, Director
Ryan Pfirrmann-Powell, Director
Steven D. Breeskin, Director Emeritus
Supervisory Committee
The Supervisory Committee is DOLFCU's independent oversight board. Your Supervisory Committee is composed of volunteers who are members of DOLFCU. Supervisory Committee members are appointed by the Board of Directors and serve a two year term. The current Supervisory Committee members are:
Ann Marie Fitch, Chairman
Crystal Jordan
Sandra Swinson
Veronica Trevino
Lora Yancey
If you have concerns of a fiduciary nature, wish to report internal fraud, or have a serious privacy or security concern to which management has failed to respond, you can reach out to the Supervisory Committee. The Committee will respond to you in writing.
You may contact the Supervisory Committee by e-mail, SupervisoryCommittee@DOFLCU.org (select "Supervisory Committee" from the drop down), or you may send your concern to:
Department of Labor Federal Credit Union (DOLFCU)
Supervisory Committee
PO Box 51, Merrifield, VA 22116
Staff
Joan Moran, Chief Executive Officer
Amy Smithberger, Chief Financial Officer
Arlene Byrd, Accounting Specialist
Kaseimah Foreman, Accounting Specialist
Ruth Mauhay, Executive Administrative Assistant
Claudia Moreno, Director of IT and Facilities
Member Services
David Muse, Manager of Branch Operations
DaShawn Coleman, Senior Member Services Representative
Latonya Hilliard, Senior Member Services Representative
Napoleon Hernandez Rubio, Senior Member Services Representative
Tyrean Aiken, Member Services Representative
Alina Simion Apostol, Member Services Representative
Christiana Blain, Member Services Representative
Mechen Kennedy, Member Services Representative
Lending Services
Walter Sciolli, Loan Department Manager
Darlicia Easton, Loan Originator
Caseeda Collins, Loan Officer
Lynne Talon, Loan Officer
Locations & ATMs
Branch Locations & Hours
Main Branch & ATMs
Branch Location:
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: 8:30am to 3pm Monday - Friday
Two ATMs: Outside Entrance (3rd Street), 3rd Floor, 6th Floor
Telephone: (844) 436-5328 or (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
* Message and data rates may apply.
Bureau of Labor Statistics (BLS) Branch & ATM
Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington, DC 20212
Hours: 8:30am to 3pm Monday - Friday
ATM: Building Lobby
Telephone: (844) 436-5328 or (202) 789-2901
Text: (202) 789-2901*
* Message and data rates may apply.
DOLFCU is NOW OFFERING extended Call Center hours!
You may call (844) 436-5328 or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-11:00pm EST, Monday-Friday
8:00am-5:00pm EST, Saturday
CO-OP ATMs and Shared Branches
Even if you’re nowhere near a DOLFCU ATM or branch, access to compatible banking is always nearby. DOLFCU is a proud member of CO-OP’s nearly 30,000 ATMs and 5,000+ Shared Branches nationwide. This means you have more direct, surcharge-free* access to your money than most traditional bank customers do.
ATM terminals within the network can be found at many credit unions and select retail locations including 7-Eleven®, Walgreens, and Costco®. To find a ATM near you, visit http://www.co-opatm.org or call (888) 748-3266.
Many shared branches offer transfers, statement histories, money orders, traveler’s checks, notary services and more. Since services vary from one location to another, please check with individual branches before your visit for a complete menu of available services. To find a Shared or Outlet Branch near you and nationwide, visit http://www.co-opsharedbranch.org or call (888) 748-3266.
* Surcharge-free transactions are available for debit and ATM card holders of participating credit unions.
CULIANCE Locator
DOLFCU is a proud member of CULIANCE. This membership provides you with convenient access to surcharge-free ATM locations, nationwide. Use the ATM Locator to find a surcharge-free CULIANCE, CUHere or MoneyPass ATM near you.
Experience the Power of Alliance One
Alliance One, a nationwide group of select-surcharge ATMs, gives you the power to access your money on your own terms.
Using any one of the convenient ATMs across the U.S., including the District of Columbia and Puerto Rico, you can access your accounts without being charged a foreign ATM surcharge.
After all, shouldn’t that money be yours to keep? Use the ATM Locator to find an Alliance One ATM near you or view the nationwide coverage map.
Holidays & Closures
Holidays & Staff Training Schedule
2019 Holiday Closings
| Date | Holiday |
|---|---|
| January 1 - Tuesday | New Years Day |
| January 21 - Monday | Martin Luther King Jr. Day |
| February 18 - Monday | Washington's Birthday (Observed) |
| May 27 - Monday | Memorial Day |
| July 4 - Thursday | Independence Day |
| September 2 - Monday | Labor Day |
| October 14 - Monday | Columbus Day |
| November 11 - Monday | Veterans Day (Observed) |
| November 28 - Thursday | Thanksgiving Day |
| December 25 - Wednesday | Christmas |
2019 Closings for Staff Training
DOLFCU offices open at 9:30am on the 3rd Tuesday of each month. Please see the days listed below to permit staff training unless otherwise noted.
| Q1 | Q2 | Q3 | Q4 |
|---|---|---|---|
| January 15 | April 16 | July16 | October 15 |
| February 19 | May 21 | August 20 | November 19 |
| March 19 | May 22* | September 17 | December 17** |
| June 18 |
* On May 22, we will open on time, but will CLOSE at 12:00 pm for DOLFCU's Annual Meeting.
** On December 17, we will open on time, but will CLOSE at 12:00 pm.
Contact
We'd love to hear from you!
Mailing Address
Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116
Main Branch Location
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: 8:30am-3pm, Monday-Friday
Telephone: (844) 436-5328 or (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
BLS Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212
Hours: 8:30am-3pm, Monday-Friday
Telephone: (844) 436-5328 or (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 691-7985
* Message and data rates may apply.
DOLFCU is NOW OFFERING extended Call Center hours!
You may call (844) 436-5328 or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-11:00pm EST, Monday-Friday
8:00am-5:00pm EST, Saturday
Audio Response Telephone Transactions System
Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.
PIN Change / Card Activation
Change Card PIN to your selected PIN from any touch tone phone:
(877) 267-6914
Activate your card using a touch tone phone:
(866) 619-0245
Lost/Stolen Cards
During business hours, report a lost/stolen card:
(844) 436-5328 or (202) 789-2901
After-hours & weekends report, a lost/stolen card:
(800) 528-2273
When traveling internationally, report a lost/stolen card:
(812) 647-9794
To report fraud or dispute a transaction:
(800) 808-6402