ABOUT US

Your Financial Cooperative

Welcome to Department of Labor Federal Credit Union (DOLFCU), Your Financial Cooperative, chartered in 1935 to provide a full range of financial services to its members. We're a member-owned financial institution, serving employees and retirees of the U.S. Department of Labor and their families and many other eligible organizations.

Our Difference

Our Mission

Your success is our success.

The Credit Union Difference

Unlike other financial institutions, credit unions are owned by the people who do business with them. The Board of Directors is democratically elected from among the members, and each member is entitled to one vote--regardless of the amount on deposit with the Credit Union.

Credit unions are not-for-profit and there are no outside stockholders. That means all excess profits are returned to the members in the form of:

  • Higher Savings Rates
  • Lower Loan Rates
  • Lower or NO Fee Services.

Credit unions are well noted for the high level of service provided to their members - and DOLFCU is no exception! DOLFCU offers a wide variety of services, designed with you in mind. From savings and investments, to virtually every type of loan. You'll find this Credit Union a great place to take care of your financial needs. And, access to your accounts is a snap! Internet HOME Banking, ATMs, direct deposit, audio response, and more, provide the convenience you need for your busy lifestyle. Join DOLFCU today!

DOLFCU Annual Report

The DOLFCU Annual Report is available here. To request a paper copy, contact a Member Services Representative.

 

Pricilla J

My experience with the Tellers and Loan Officer Lynn Talon has been outstanding. On the majority of occasions, they have worked to accommodate my needs; however, if they determine they are unable to do so, they explain the reason why with clarity and professionalism.

Member since 1991

Pricilla J

Angela B

I want to thank you very much. I don't think you understand how much you have helped me get my life back in order. You have truly given me a new and great impression of the credit union.

Member since 2011

Angela B

Board of Directors & Staff

Board of Directors

The Board of Directors is democratically elected by our members. Each DOLFCU member is entitled to one vote, regardless of the amount on deposit with us. The Board of Directors is not financially compensated for their service. They spend hours volunteering their time to ensure that DOLFCU provides the highest level of service.

Alberta Baker, Chairman
Briana Fields Dolejsi, Vice-Chairman
Conchita McDowell Bonner, Treasurer
Jada McCray, Secretary

Webster Coleman, Director
Sandra Falzone, Director
Kevin Jackson, Director
Domonick Miller, Director

Supervisory Committee

The Supervisory Committee is DOLFCU's independent oversight board. Your Supervisory Committee is composed of volunteers who are members of DOLFCU. Supervisory Committee members are appointed by the Board of Directors and serve a two year term. The current Supervisory Committee members are:

Crystal Jordan, Chairman
Ann Marie Fitch
Rajesh Gulati
Sandra Swinson
Veronica Trevino

If you have concerns of a fiduciary nature, wish to report internal fraud, or have a serious privacy or security concern to which management has failed to respond, you can reach out to the Supervisory Committee. The Committee will respond to you in writing.

You may contact the Supervisory Committee by e-mail, SupervisoryCommittee@DOLFCU.org (select "Supervisory Committee" from the drop down), or you may send your concern to:

Department of Labor Federal Credit Union (DOLFCU)
Supervisory Committee
PO Box 51, Merrifield, VA 22116

Staff

Thomas Domingue, Chief Executive Officer
Hina Khalid, Chief Financial Officer
Timothy Hickey, Vice President of Operations
Ruth Mauhay, Head of Human Resources
Claudia Moreno, Director of IT and Facilities

Accounting

Arlene Byrd, Accounting Specialist II
Kaseimah Foreman, Accounting Specialist II

Member Services

Bryan McDonald, Branch Manager
DaShawn Coleman, Assistant Branch Manager
Mechen Kennedy, Senior Member Services Representative
Christiana Blain, Member Services Representative
Matice Freeman, Member Services Representative
Tiana Holman, Member Services Representative
Eda Umana, Member Services Representative

Lending Services

Terri Harvey, Lending Manager
Lynne Talon, Loan Underwriter
Caseeda Collins, Loan Advisor
Napoleon Hernandez Rubio, Loan Advisor
Darlicia Easton, Loan Servicing/QC Specialist

Locations & ATMs

Branch Locations & Hours

Main Branch & ATMs

Branch Location:
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210

Hours: 9:00am to 3pm Monday - Friday
Two ATMs: Outside Entrance (3rd Street), 3rd Floor, 6th Floor
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax:
 (202) 408-8253

* Message and data rates may apply.

Bureau of Labor Statistics (BLS) Branch & ATM

Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington, DC 20212

Hours: Closed until further notice.
ATM: Building Lobby
Telephone: (202) 789-2901
Text: (202) 789-2901*

* Message and data rates may apply.

 

Personal Internet Branch

DOLFCU makes it easy to control exactly how you want It’s Me 247 home banking to work for you…by setting up your own online credit union branch! You call the shots on how–and when–you want to access your branch, 24/7!

New Online Banking User? Enroll today!

You may also download the FREE* DOLFCU Mobile Banking App!

New Mobile Banking User? Search "DOLFCU" in your Apple or Android app store. Once you’ve downloaded the app, login using your existing It's Me 27 Online Banking credentials to get started!

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Extended Call Center Hours

You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:

8:00am-7:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday

 

CO-OP ATMs and Shared Branches

Even if you’re nowhere near a DOLFCU ATM or branch, access to compatible banking is always nearby. DOLFCU is a proud member of CO-OP’s nearly 30,000 ATMs and 5,000+ Shared Branches nationwide. This means you have more direct, surcharge-free* access to your money than most traditional bank customers do.

CO-OP ATM LogoATM terminals within the network can be found at many credit unions and select retail locations including 7-Eleven®, Walgreens, and Costco®. To find a ATM near you, visit http://www.co-opatm.org or call (888) 748-3266.

 

CO-OP Shared Branch LogoMany shared branches offer transfers, statement histories, money orders, traveler’s checks, notary services and more. Services vary from one location to another. Check with individual branches before your visit for a complete menu of available services and to ensure that the lobby is open. To find a Shared or Outlet Branch near you and nationwide, visit http://www.co-opsharedbranch.org or call (888) 748-3266.

* Surcharge-free transactions are available for debit and ATM card holders of participating credit unions.

CUHere or MoneyPass Locator

CU Here ATM Logo Money Pass ATM LogoDOLFCU is a proud member of CULIANCE. This membership provides you with convenient access to surcharge-free ATM locations, nationwide. Use the ATM Locator to find a surcharge-free CUHere or MoneyPass ATM near you.

Experience the Power of Alliance One

ATMAllianceOneAlliance One, a nationwide group of select-surcharge ATMs, gives you the power to access your money on your own terms.

Using any one of the convenient ATMs across the U.S., including the District of Columbia and Puerto Rico, you can access your accounts without being charged a foreign ATM surcharge.

After all, shouldn’t that money be yours to keep? Use the ATM Locator to find an Alliance One ATM near you or view the nationwide coverage map.

Holidays & Closures

2020 Holidays Closings

Holiday Day Date DOLFCU
Columbus Day Monday October 12 Closed
Veterans Day Wednesday November 11 Closed
Thanksgiving Eve Wednesday November 25 Early Close at 1PM
Thanksgiving Day Thursday November 26 Closed 
Christmas Eve Thursday December 24 Early Close at 1PM
Christmas Day Friday December 25 Closed
New Year's Eve Thursday December 31 Open
New Year's Day Friday January 01 Closed

Contact

We'd love to hear from you!

Mailing Address

Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116

Main Branch Location

Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210

Hours: 9:00am-3pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253

 

BLS Branch Location

Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212

Hours: Closed until further notice.
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 691-7985

* Message and data rates may apply.

Extended Call Center Hours

You may call (844) 436-5328 (toll free) or (202) 789-2901 to speak directly with a Member Services Representative during the following hours:

8:00am-7:00pm EST, Monday-Friday
8:00am-4:00pm EST, Saturday & Sunday

Audio Response Telephone Transactions System

Dial (844) 874-7981, enter your account number and personal identification number (PIN) and follow the menu selection prompts.

PIN Change / Card Activation

Change Card PIN to your selected PIN from any touch tone phone:
(877) 267-6914

Activate your card using a touch tone phone:
(866) 619-0245

Lost/Stolen Cards

During business hours, report a lost/stolen card:
(202) 789-2901

After-hours & weekends report, a lost/stolen card:
(800) 528-2273

When traveling internationally, report a lost/stolen card:
(812) 647-9794

To report fraud or dispute a transaction:
(800) 808-6402


DOLFCU has been awarded a 5-Star Rating for financial strength and stability by BauerFinancial, Inc., the Nation’s Premier Credit Union and Bank Rating Firm.

Click here for more information.