Your Foundation for Financial Success
Welcome to Labor Credit Union (formerly DOLFCU), chartered in 1935 to provide a full range of financial services to its members. We're a member-owned financial institution, serving employees and retirees of the U.S. Department of Labor, Labor Unions and many other eligible organizations.
It is our goal to provide top-notch financial service, return value to our members, and support the labor movement.
Our Difference
Our Mission
To be the Foundation of Financial Success for our membership through successful engagement. Labor Credit Union provides our members with the necessary resources ensuring the opportunity to expand financial literacy, gain access to financial products, and availability of services that create financial success.
The Labor Credit Union Difference
Credit unions are not-for-profit and there are no outside stockholders. That means all excess profits are returned to the members in the form of:
- Higher Savings Rates
- Lower Loan Rates
- Lower or NO Fee Services.
Credit unions are well noted for the high level of service provided to their members - and Labor CU is no exception! We offer a wide variety of services, designed with you in mind. From savings and investments, to virtually every type of loan. You'll find this Credit Union a great place to take care of your financial needs. And, access to your accounts is a snap! Internet HOME Banking, ATMs, direct deposit, audio response, and more, provide the convenience you need for your busy lifestyle. Join today!
Labor CU Annual Report
The Labor CU Annual Report is available here. To request a paper copy, contact a Member Services Representative.
Robert M
I'm so grateful that I have DOLFCU on my side. I've had all-star customer service that exceeded my expectations from personal loans to even once while I was out of the country I had issues with my debit card I was able to reach someone to help. The most recent is that I was chosen for the Dream Home Buying Grant, and have been granted the opportunity to be a homeowner.
Pricilla J
My experience with the Tellers and Loan Officer Lynn Talon has been outstanding. On the majority of occasions, they have worked to accommodate my needs; however, if they determine they are unable to do so, they explain the reason why with clarity and professionalism.
Member since 1991
Board of Directors & Staff
Board of Directors
The Board of Directors is democratically elected by our members. Each member is entitled to one vote, regardless of the amount on deposit with us. The Board of Directors is not financially compensated for their service. They spend hours volunteering their time to ensure that Labor Credit Union provides the highest level of service.
Dr. Kevin Jackson, Chairman
Briana Fields Dolejsi, Vice-Chairwoman
Jada McCray, Treasurer
Ann Marie Fitch, Secretary
Alberta Baker, Director
Gordon Boyce, Director
Webster Coleman, Director
Sandra Falzone, Director
Domonick Miller, Director
Supervisory Committee
The Supervisory Committee is Labor CU's independent oversight board. Your Supervisory Committee is composed of volunteers who are members of Labor Credit Union. Supervisory Committee members are appointed by the Board of Directors and serve a two year term. The current Supervisory Committee members are:
Crystal Jordan, Chairwoman
Sandra Swinson
Veronica Trevino
Elizabeth Harrington
Robert Moore
If you have concerns of a fiduciary nature, wish to report internal fraud, or have a serious privacy or security concern to which management has failed to respond, you can reach out to the Supervisory Committee. The Committee will respond to you in writing.
You may contact the Supervisory Committee by e-mail, SupervisoryCommittee@DOLFCU.org (select "Supervisory Committee" from the drop down), or you may send your concern to:
Labor Credit Union (formerly DOLFCU)
Supervisory Committee
PO Box 51, Merrifield, VA 22116
Staff
Thomas Domingue, Chief Executive Officer
Hina Khalid, Chief Financial Officer
Amber Mooney, VP of Member Experience
Ruth Mauhay, Human Resources Manager
Michelle Orellana, Executive Assistant
Claudia Moreno, Site Reliability Engineer
Dallana Estermann, Brand Ambassador
Antwan Brady, Part-Time Internal Auditor
Accounting
Arlene Byrd, Accounting Specialist II
Kaseimah Foreman, Accounting Specialist II
Financial Wellness Team
Michael Freeman, Branch Manager
Maalik Ezell, Financial Wellness Advisor
Alexis Everett, Financial Wellness Advisor
Carlos Barahona , Financial Wellness Advisor
Mechen Kennedy, Call Center Manager
Sandra Welsh, Financial Wellness Advisor (Remote)
Amirah Sellers, Financial Wellness Advisor (Remote)
Ali Rajput, Financial Wellness Advisor (Remote)
Dayna Spence, Financial Wellness Advisor (Remote)
Lending Services
Terri Harvey, Director of Lending
Andrea Villafan, Lending Supervisor
Sheila Crews, Lending Operations Specialist
Darlicia Easton, Loan Servicing/QC Specialist
Christel Lopez,Loan Advisor
Bryan Payne,Loan Advisor
Locations & ATMs
Branch Locations & Hours
Main Branch & ATMs
Branch Location:
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: Monday-Friday, 9am-4pm
ATMs: Outside Entrance (3rd Street), 3rd Floor, 6th Floor
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
* Message and data rates may apply.
Bureau of Labor Statistics (BLS) Branch & ATM
Business Hours: Tuesday and Thursday 9am - 3pm
Branch Location (Restricted Access)
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington, DC 20212
Hours: Tuesday & Thursday, 9am-3pm
ATM: Building Lobby
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 691-7985
* Message and data rates may apply.
UDC Pop-Up Information Center
Our Financial Wellness Advisors will be on the UDC campus to assist members!
Click here to view this week's hours
Branch Location (Cashless Branch)
UDC Student Center - Bldg #38 - First Floor
4200 Connecticut Ave NW
Washington, DC 20008
Labor CU Virtual Branch
Want to speak to a financial advisor but don’t want to leave the comfort of your home? We have the solution – Labor CU Virtual Branch. You can now securely interact face-to-face with a Financial Wellness Advisor from your computer, tablet or mobile device anytime, anywhere.
Schedule an appointment today!
Personal Internet Branch
Labor CU makes it easy to control exactly how you want It’s Me 247 home banking to work for you…by setting up your own online credit union branch! You call the shots on how–and when–you want to access your branch, 24/7!
New Online Banking User? Enroll today!
You may also download the FREE* Mobile Banking App!
New Mobile Banking User? Search "LaborCU" in your Apple or Android app store. Once you’ve downloaded the app, login using your existing It's Me 27 Online Banking credentials to get started!
Extended Call Center Hours
You may call (202) 789-2901 to speak directly with a Member Services Representative during the following hours:
8:00am-7:00pm EST, Monday-Friday
9:00am-12:00pm EST Saturday
Closed - Sunday
CO-OP ATMs and Shared Branches
Even if you’re nowhere near a DOLFCU ATM or branch, access to compatible banking is always nearby. DOLFCU is a proud member of CO-OP’s nearly 30,000 ATMs and 5,000+ Shared Branches nationwide. This means you have more direct, surcharge-free* access to your money than most traditional bank customers do.
ATM terminals within the network can be found at many credit unions and select retail locations including 7-Eleven®, Walgreens, and Costco®. To find a ATM near you, visit http://www.co-opatm.org or call (888) 748-3266.
Many shared branches offer transfers, statement histories, money orders, traveler’s checks, notary services and more. Services vary from one location to another. Check with individual branches before your visit for a complete menu of available services and to ensure that the lobby is open. To find a Shared or Outlet Branch near you and nationwide, visit http://www.co-opsharedbranch.org or call (888) 748-3266.
* Surcharge-free transactions are available for debit and ATM card holders of participating credit unions.
CUHere or MoneyPass Locator
DOLFCU is a proud member of CULIANCE. This membership provides you with convenient access to surcharge-free ATM locations, nationwide. Use the ATM Locator to find a surcharge-free CUHere or MoneyPass ATM near you.
Experience the Power of Alliance One
Alliance One, a nationwide group of select-surcharge ATMs, gives you the power to access your money on your own terms.
Using any one of the convenient ATMs across the U.S., including the District of Columbia and Puerto Rico, you can access your accounts without being charged a foreign ATM surcharge.
After all, shouldn’t that money be yours to keep? Use the ATM Locator to find an Alliance One ATM near you or view the nationwide coverage map.
Holidays & Closures
2023 Holidays Closings
| Holiday | Day | Date | Labor CU |
|---|---|---|---|
| December 26 (Observed) | Monday | December 26 2022 | Closed |
| New Year’s Day (Observed) | Monday | January 2 2023 | Closed |
| Martin Luther King Jr. Day | Monday | January 16 | Closed |
| Washington’s Birthday (President’s Day) | Monday | February 20 | Closed |
| Memorial Day | Monday | May 29 | Closed |
| Juneteenth National Independence Day | Monday | June 19 | Closed |
| Independence Day | Tuesday | July 4 | Closed |
| Labor Day | Monday | September 4 | Closed |
| Columbus Day/Indigenous People Day | Monday | October 9 | Closed |
| Veterans Day (Observed) | Friday | November 10 | Closed |
| Thanksgiving Day | Thursday | November 23 | Closed |
| Christmas Day | Monday | December 25 | Closed |
Contact
We'd love to hear from you!
Mailing Address
Department of Labor Federal Credit Union (DOLFCU)
PO Box 51, Merrifield, VA 22116
Main Branch Location
Frances Perkins Building
200 Constitution Avenue, NW, Room S-3220
Washington, DC 20210
Hours: 9 am- 4 pm, Monday-Friday
Telephone: (202) 789-2901
Text: (202) 789-2901*
Fax: (202) 408-8253
UDC Branch Location (Cashless Branch)
UDC Student Center - Bldg #38 - Frist Floor
4200 Connecticut Avenue, NW
Washington, DC 20008
Hours: Click here
BLS Branch Location
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212
Hours: Tuesday & Thursday, 9 am -3 pm
Telephone: (202) 789-2901
Text: (202) 789-2901
Labor CU Virtual Branch
Postal Square Building
2 Massachusetts Avenue, NE, Room 2665
Washington DC 20212
Hours: By Appointment Only
Click here to make an appointment.
Telephone: (202) 789-2901
Text: (202) 789-2901
* Message and data rates may apply.
Extended Call Center Hours
You may call (202) 789-2901 to speak directly with a Financial Wellness Advisor during the following hours:
8:00 am - 7:00 pm EST, Monday-Friday
9:00 am - 12:00 pm EST, Saturday
Closed - Sunday
Audio Response Telephone Transactions System
Dial (844) 874-7981, or (202) 789-2901 option 1, enter your account number and personal identification number (PIN) and follow the menu selection prompts.
PIN Change / Card Activation
Change Card PIN to your selected PIN from any touch tone phone:
(833) 925-2837
Activate your card using a touch tone phone:
(866) 619-0245
Lost/Stolen Cards
During business hours, report a lost/stolen card:
(833) 933-1681
After-hours & weekends report, a lost/stolen card:
(800) 528-2273
When traveling internationally, report a lost/stolen card:
(812) 647-9794
To report fraud or dispute a transaction:
(866) 279-1399
To respond to a fraud notification:
(855) 961-1602